Terms & Conditions

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content

Definitions

This website is operated by Bamf Agencies Ltd. Throughout the site, the terms “we”, “us” and “our” refer to BAINA. BAINA offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Terms Amendments and Changes

We reserve the right to change any of the Terms and Conditions displayed on this Website (including Our Privacy Policy Manual) at any time by notifying You through this Website that We have done so. By continuing to use this Website it shall be deemed that You agree to be bound by the amended terms and conditions as notified and posted on the Website.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Terms Amendments and Changes

We reserve the right to change any of the Terms and Conditions displayed on this Website (including Our Privacy Policy Manual) at any time by notifying You through this Website that We have done so. By continuing to use this Website it shall be deemed that You agree to be bound by the amended terms and conditions as notified and posted on the Website.

Privacy Policy

We are committed to protecting Your Privacy in accordance with New Zealand Privacy Principles. We also recognise that when You choose to provide Us information about Yourself that You trust Us to act responsibly and in Your best interests therefore We have the following policies in place t

Storing Your Information

We will take all reasonable steps to ensure that Your information held by Us is accurate up-to date, complete, applicable, is not misleading and will only be used for the purposes stated in this document and/or Our Privacy Policy. We will maintain security safeguards to protect Your information and will take all reasonable steps to ensure that Your information is not disclosed to any unauthorised person or entity.

Securing Your Information

When making a transaction through this Website Your information will pass through a secure server using SSL(secure sockets layer) encryption technology. The encryption process ensures that Your information can not be read by or altered by outside influences.

Credit Card Security

We protects the security of Your credit card information, We work with Shopify Payments - a highly secure global payment gateway and PayPal, both secure payment solutions.

When You request Goods or Services We may collect Personal Information supplied by You when You complete an online form in order to facilitate the purchase of Goods and/or Services. Such information will enable Us to process Your transactions efficiently, analyse our Website services and enable Us to provide a higher level of customer service (which may include informative or promotional activities).

We may also collect the following information/tracking data for statistical purposes and to help Us understand how to make Our Website more available and user friendly for You and to measure the success of any advertising activities We may under take:
(a) Your IP address. (b) The date and time of Your visits to Our Website. (c) Your clicks and activity on this Website. (d) The referring Website if any through which You clicked through to this Website. (e) Technical information on Your browser, device and operating systems.

Google Analytics

You can opt out of tracking by Google Analytics by using Google Ad settings or going here. We use Google Analytics data to help tailor and enhance the customer experience, understand our customer markets and improve the products and services of shopbaina.com

Information We Release

We will only release information about You as authorised by Yourself, required by law or where required in order for Us to provide Goods or Services to Yourself e.g to third party suppliers, or delivery companies. Where supplied to such third parties the information provided will only be sufficient for the third party to perform their services and may not be used by them for any other purpose.

We will not release Your information for any purpose which You could reasonably expect us not to release the information.
Except as detailed above We do not share, give, sell, rent, or lease information to third parties and Your Personal Information will only be disclosed to those employees within Our organisation who have a need to know in order to ensure You are provided with information about Our products and Services or to request Goods and Services through this Website.

Under the Privacy Act legislation You can ask to see any information We may hold about You and You also have the right to have any inaccuracies in the same corrected by Us. We will comply with any such requests to the extent required by the Privacy Act legislation within fourteen (14) days of the receipt of Your request. We may ask you to verify your identity in order to help us respond efficiently to your request.

Cookies

We and Our partners may use various technologies to collect and store information when You use this Website, and this may include using cookies and similar tracking technologies, such as pixels and web beacons. These web beacons track certain behaviour such as whether the email sent through the Website was delivered and opened and whether links within the email were clicked. They also allow Us to collect information such as the recipient’s:
IP address, browser, email client type and other similar details; Tracking Website usage and traffic; Reports are available to Us when We send email to You, so We may collect and review that information.
These cookies do not read Your hard drive but may be stored on Your hard drive to enable Our Website to recognise You when You return to the same.

Mailing Lists

If at any time You are on a mailing list of Ours then You may request to be removed from the same and We will comply with Your request if there is no unsubscribe button provided then please contact Us with Your request using the “Contact Us” section of this Website.

All promotions, discounts and offers are exclusive to shopbaina.com unless otherwise stated. Any promotion, discount, or offer may not be used in conjunction with another unless otherwise stated.

Promotions, discounts and offers are subject to availability and BAINA reserves the right to revoke any promotions, discounts or offers at any time and for any reason without notice. A minimum spend or designated number of products purchased may be required to qualify for a promotion, discount or offer. Any such requirement will be outlined in the promotion, discount or offer details. BAINA reserves the right to run promotions, discounts or offers for set periods of time and in specific geographies and not others if it so chooses.

Free or complimentary gifts cannot be exchanged for cash, resold by the purchaser, or returned for refund, exchange or replacement unless the product is determined to be faulty by BAINA.

All discounted, reduced, markdown and sale styles are final and cannot be returned for refund, exchange or replacement unless the product is determined to be faulty by BAINA.

Any decision made by BAINA regarding promotions, discounts and offers on the BAINA websites is full and final.

At BAINA, you can buy now and pay it in 4 interest-free instalments over 6 weeks.

Afterpay is a buy now, pay later platform that lets you pay for your items in 4 instalments over 6 weeks, interest free.

When you use Afterpay, you pay for your items in 4 instalments over 6 weeks, without incurring any interest. To use Afterpay, add items to your shopping cart then select Afterpay from the available payment options. You pay for the first instalment of 25% at the time of purchase, and the remaining three instalments will be automatically deducted from your nominated debit or credit card over the following six weeks.

Afterpay has been built with a range of security features and services to help keep your accounts secure, including monitoring transactions to identify fraudulent trends and behaviours, multi-factor authentication, and encryption to protect your information. You can find out more on at Afterpay’s safety and security (https://www.afterpay.com/en-AU/security) page.

Items purchased with Afterpay can be returned for an exchange or refund, subject to ’s Returns Policy. Returns or refunds will be processed and Afterpay will be advised. Your payment plan will then be adjusted to reflect the new total order value. If you have already made a payment, this will be refunded to you via Afterpay.

To find out more, visit the Afterpay website.

International orders outside of Australia and New Zealand that transact with Afterpay will undergo currency conversion at checkout so that the total value of your order is displayed in AUD or NZD, prior to payment confirmation and payment processing.

Currency conversion rates are determined by Afterpay and subject to live foreign currency exchange rates.
BAINA is does not control or set these conversion rates in any way.
Any returns or refunds processed against an Afterpay order will be subject to the original conversion rate used at time of original transaction for the original order.

Late fees, eligibility criteria and T&Cs apply. Afterpay Australia Pty Ltd Australian Credit Licence 527911.

Promoter

The promoter of this giveaway is BAINA [BAMF Agencies Limited, 1/615 New North Road, Morningside, Auckland 1021, New Zealand]

Eligibility

Entry is open to individuals aged 18 years and over who reside in Australia, Belgium, Canada, China, Denmark, Finland, France, Germany, Hong Kong, Ireland, Italy, Japan, Mexico, Netherlands, New Zealand, Portugal, Singapore, South Korea, Spain, Sweden, Taiwan, United Kingdom and United States. Employees of BAINA and their immediate families are not eligible to enter.

How to Enter

To enter, participants must complete the BAINA online survey available [here] between Thursday 3rd July and Tuesday 22nd July. Only one entry per person is permitted.

Entry Period

Entries open on Thursday 3rd July, 5PM AEST and close at Tuesday 22nd July 5PM AEST. Entries received after this time will not be considered.

Prize

Thirty (30) winners will be selected at random to receive a BAINA towelling item or Fluidform subscription. The prize includes 1 x Woodford Pool Towel Pair in Tabac, 1 x Essential Bathroom Set 25, 2 x Agnes Face Cloth 4 Pack in Clay, 10 x Fluidform at Home 12-month subscriptions, 2 x Sulis Bath Robe in Ivory, 2 x Classic Bathing Set 24, 1 x Johanna Bath Sheet Pair in Ivory, 2 x Agnes Face Cloth 4 Pack in Moss, 2 x Self Care Set 05, 2 x Solitary Set 05, 2 x Essential Bathroom Set 03, 2 x Quill Face Cloth 4 Pack in Sage & Chalk. Total prize value is approximately $6500 AUD value. Prizes are not transferable or redeemable for cash.

Winner Selection and Notification

Winners will be selected at random within seven days of the survey closing date. Winners will be contacted via email using the contact details provided in the survey. If a winner does not respond within 7 days, BAINA reserves the right to select an alternative winner.

Prize Delivery

Prizes will be dispatched to the winners via standard post within 30 days of confirmation of delivery details.

Privacy

Personal information provided during the survey will be collected and used by BAINA for the purpose of administering the giveaway and to support internal customer research and insights. This may include analysing trends in customer preferences and behaviours to inform product development, marketing and brand strategy. All personal information will be handled in accordance with our privacy policy [here].

General Conditions

BAINA reserves the right to cancel or amend the giveaway and these terms and conditions where necessary due to circumstances beyond its control. Any changes will be posted at on our Terms & Conditions page [here].

Limitation of Liability

Except for any liability that cannot be excluded by law, BAINA is not responsible for any loss or damage suffered or incurred by any entrant in connection with the giveaway or the prize.

Governing Law

These terms and conditions are governed by the laws of New Zealand, and entrants submit to the jurisdiction of the courts of that location.