Need further guidance?
Contact our customer care via email at firstname.lastname@example.org.
Terms & Conditions
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content
This website is operated by Bamf Agencies Ltd. Throughout the site, the terms “we”, “us” and “our” refer to BAINA. BAINA offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
Terms Amendments and Changes
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Terms Amendments and Changes
We are committed to protecting Your Privacy in accordance with New Zealand Privacy Principles. We also recognise that when You choose to provide Us information about Yourself that You trust Us to act responsibly and in Your best interests therefore We have the following policies in place t
Storing Your Information
Securing Your Information
When making a transaction through this Website Your information will pass through a secure server using SSL(secure sockets layer) encryption technology. The encryption process ensures that Your information can not be read by or altered by outside influences.
Credit Card Security
We protects the security of Your credit card information, We work with Shopify Payments - a highly secure global payment gateway and PayPal, both secure payment solutions.
Information We Collect
When You request Goods or Services We may collect Personal Information supplied by You when You complete an online form in order to facilitate the purchase of Goods and/or Services. Such information will enable Us to process Your transactions efficiently, analyse our Website services and enable Us to provide a higher level of customer service (which may include informative or promotional activities).
We may also collect the following information/tracking data for statistical purposes and to help Us understand how to make Our Website more available and user friendly for You and to measure the success of any advertising activities We may under take:
(a) Your IP address. (b) The date and time of Your visits to Our Website. (c) Your clicks and activity on this Website. (d) The referring Website if any through which You clicked through to this Website. (e) Technical information on Your browser, device and operating systems.
You can opt out of tracking by Google Analytics by using Google Ad settings or going here. We use Google Analytics data to help tailor and enhance the customer experience, understand our customer markets and improve the products and services of shopbaina.com
Information We Release
We will only release information about You as authorised by Yourself, required by law or where required in order for Us to provide Goods or Services to Yourself e.g to third party suppliers, or delivery companies. Where supplied to such third parties the information provided will only be sufficient for the third party to perform their services and may not be used by them for any other purpose.
We will not release Your information for any purpose which You could reasonably expect us not to release the information.
Except as detailed above We do not share, give, sell, rent, or lease information to third parties and Your Personal Information will only be disclosed to those employees within Our organisation who have a need to know in order to ensure You are provided with information about Our products and Services or to request Goods and Services through this Website.
Under the Privacy Act legislation You can ask to see any information We may hold about You and You also have the right to have any inaccuracies in the same corrected by Us. We will comply with any such requests to the extent required by the Privacy Act legislation within fourteen (14) days of the receipt of Your request. We may ask you to verify your identity in order to help us respond efficiently to your request.
We and Our partners may use various technologies to collect and store information when You use this Website, and this may include using cookies and similar tracking technologies, such as pixels and web beacons. These web beacons track certain behaviour such as whether the email sent through the Website was delivered and opened and whether links within the email were clicked. They also allow Us to collect information such as the recipient’s:
IP address, browser, email client type and other similar details; Tracking Website usage and traffic; Reports are available to Us when We send email to You, so We may collect and review that information.
These cookies do not read Your hard drive but may be stored on Your hard drive to enable Our Website to recognise You when You return to the same.
If at any time You are on a mailing list of Ours then You may request to be removed from the same and We will comply with Your request if there is no unsubscribe button provided then please contact Us with Your request using the “Contact Us” section of this Website.
Promotions & Offers
All promotions, discounts and offers are exclusive to shopbaina.com unless otherwise stated. Any promotion, discount, or offer may not be used in conjunction with another unless otherwise stated.
Promotions, discounts and offers are subject to availability and BAINA reserves the right to revoke any promotions, discounts or offers at any time and for any reason without notice. A minimum spend or designated number of products purchased may be required to qualify for a promotion, discount or offer. Any such requirement will be outlined in the promotion, discount or offer details. BAINA reserves the right to run promotions, discounts or offers for set periods of time and in specific geographies and not others if it so chooses.
Free or complimentary gifts cannot be exchanged for cash, resold by the purchaser, or returned for refund, exchange or replacement unless the product is determined to be faulty by BAINA.
All sales on discounted or reduced styles are final and cannot be returned for refund, exchange or replacement unless the product is determined to be faulty by BAINA.
Any decision made by BAINA regarding promotions, discounts and offers on the BAINA websites is full and final.
Any purchases transacted on https://www.shopbaina.com/ via Afterpay are processed in NZD only.
International orders being transacted using Afterpay will undergo currency conversion at checkout, where the total value of your order will be displayed in NZD for the customer to review, prior to the order being confirmed and any payment being processed.
Currency conversion rates are determined by Afterpay and subject to live rates.
BAINA is does not control or set these conversion rates in any way.
Any returns or refunds processed against an Afterpay order will be subject to the original conversion rate used at time of original transaction for the original order.