For any special delivery instructions, please email us at with your order number as the reference.

Shipping & Delivery

All online orders are processed and shipped within 2-3 business days. Please allow for additional processing time during periods with high order volumes such as promotional, sale, or pre-Christmas periods.

Any online orders containing pre-order styles will be processed and dispatched in full without split shipments. Once pre-order styles become available, order fulfilment will commence from the date specified upon the relevant pre-order product page.

All United States, Canada and Mexico orders are shipped from Dallas, United States using USPS and UPS.
All New Zealand orders are shipped from Auckland, New Zealand using NZ Post.


  • United States2-4 business days via UPS
  • United States4-8 business days via USPS
  • New Zealand1-5 business days via NZ Post
  • Canada6-8 business days via UPS
  • Rural delivery areas1-2 additional business days

Delivery timeframes are indicative only. BAINA is not in control of any shipping delays or transit issues which may occur once the consignment is in the hands of the courier.

Price (Shipping rates may vary)

  • United States - Express$20
  • United States - StandardFree for orders above $150
  • United States - Standard$10 for orders below $150
  • New Zealand - Courier$10
  • Canada - StandardFree for orders above $250
  • Canada - Standard$20 for orders below $250
  • Rest of Worldcalculated at checkout

For international orders of a certain size that don't calculate shipping, please contact for a freight quote.

Above: BAINA within a mid-century home, in Australia. Captured by Lillie Thompson.