Shipping & Delivery

All online orders are processed and shipped within 2-3 business days. Please allow for additional processing time during periods with high order volumes such as promotional, sale, or pre-Christmas periods.

Any online orders containing pre-order styles will be processed and dispatched in full without split shipments. Once pre-order styles become available, order fulfilment will commence from the date specified upon the relevant pre-order product page.

All Australian orders are shipped from Melbourne, Australia using Australia Post.
All China, Japan, Hong Kong and Singapore orders are shipped from Melbourne, Australia using Australia Post International.

In the event of a redirection back to the sender due to failed delivery at no fault of the sender, any additional shipping costs and import fees required for the return to sender will be charged to the receiver. Any refunds issued in association with such redirections will be made less any freight on export, freight on re-import, customs taxes, duties, fees and charges. Any re-shipment of returned orders will incur an additional shipping cost.